About Us
SOFT GLOBY IT CONSULTANCY FZCO (“Company”, “we”, “us”, or “our”) is a Free Zone Company registered in the United Arab Emirates and licensed to provide information technology consulting, software design, and IT infrastructure services.
Scope of Services
We provide professional services including, but not limited to:
- Information Technology consulting and advisory
- Software design, configuration, and implementation
- System architecture, integrations, and technical consulting
- IT infrastructure planning and technical services
- Ongoing support, maintenance, and optimization services
All services are provided on a services-only basis. We do not sell hardware or software licenses unless explicitly agreed in writing.
Website Use
By accessing or using our website, you agree to:
- Use the website for lawful purposes only
- Not attempt to disrupt, damage, or interfere with the website or its security
- Not misuse or reproduce website content without prior written consent
We reserve the right to update or modify the website at any time without notice.
Engagement & Service Delivery
Services are provided based on written agreements, proposals, quotations, or accepted invoices.
Timelines and deliverables are estimates unless expressly stated otherwise.
The Client is responsible for providing timely access, information, and approvals required for service delivery.
Fees & Payments
- Fees are defined in the relevant proposal, quotation, or invoice.
- Unless otherwise stated, invoices are payable within the period specified on the invoice.
- Failure to pay may result in suspension of services.
Taxes
- All fees are exclusive of Value Added Tax (VAT) unless stated otherwise.
- VAT, where applicable, will be charged in accordance with UAE regulations.
- Clients are responsible for any taxes, duties, or withholdings imposed outside the UAE.
Intellectual Property
All content on this website remains the property of the Company unless otherwise stated.
Pre-existing intellectual property remains the property of its respective owner.
Deliverables created during service engagements are licensed to the Client for internal use upon full payment, unless otherwise agreed in writing.
Third-Party Services
Our services may integrate with or rely on third-party platforms, software, or systems. We are not responsible for third-party availability, changes, or performance, and clients must comply with applicable third-party terms.
Confidentiality
Both parties agree to keep confidential any non-public or proprietary information disclosed during the course of engagement, unless disclosure is required by law.
Disclaimer
Services are provided on a best-effort basis. We do not guarantee uninterrupted operation, error-free systems, or specific business results.
Limitation of Liability
To the maximum extent permitted by law:
- We shall not be liable for indirect, incidental, or consequential damages.
- Our total liability shall not exceed the fees paid for the services giving rise to the claim.
Force Majeure
We shall not be liable for delays or failure in performance due to events beyond reasonable control, including but not limited to natural disasters, governmental actions, or infrastructure failures.
Governing Law & Jurisdiction
These Terms & Services are governed by the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the UAE.
Updates to These Terms
We may update these Terms & Services from time to time. Continued use of the website or services constitutes acceptance of the updated terms.
Contact
For any questions regarding these Terms & Services, please contact us through the details provided on this website.