Introduction
SOFT GLOBY IT CONSULTANCY FZCO (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal data in accordance with applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or engage our services.
Personal Data We Collect
We may collect the following categories of personal data:
Information You Provide
- Full name
- Company name
- Email address
- Phone number
- Job title
- Billing and invoicing details
- Any information submitted via contact forms, emails, or agreements
Automatically Collected Information
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and usage data
- Date and time of access
This data is collected for security, analytics, and service improvement purposes.
Purpose of Data Processing
We process personal data for the following purposes:
- Responding to inquiries and communications
- Providing and managing our services
- Preparing proposals, contracts, and invoices
- Complying with legal, regulatory, and tax obligations
- Improving website functionality and user experience
- Ensuring security and preventing fraud
We do not process personal data for purposes inconsistent with those stated above.
Legal Basis for Processing
Personal data is processed based on one or more of the following legal grounds:
- Consent provided by the data subject
- Performance of a contract or pre-contractual obligations
- Compliance with legal obligations under UAE law
- Legitimate business interests, provided they do not override data subject rights
Data Storage & Security
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Personal data is stored only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
Data Sharing & Disclosure
We do not sell or rent personal data.
We may share personal data only with:
- Authorized employees or contractors bound by confidentiality
- Professional advisors (legal, accounting, compliance)
- Government authorities or regulators when required by law
All third parties are required to protect personal data in accordance with UAE data protection standards.
Cross-Border Data Transfers
Personal data may be processed or stored outside the UAE where necessary for service delivery or infrastructure purposes.
In such cases, we ensure that:
- Appropriate safeguards are in place
- Transfers comply with UAE PDPL requirements
- Data protection standards equivalent to UAE law are applied
Data Subject Rights
In accordance with UAE PDPL, data subjects have the right to:
- Access their personal data
- Request correction or updating of inaccurate data
- Request deletion of personal data where legally permissible
- Withdraw consent where processing is based on consent
- Object to processing in certain circumstances
Requests may be submitted using the contact details provided below.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance functionality and analyze usage.
You may adjust your browser settings to refuse cookies; however, this may affect website functionality.
Data Retention
Personal data is retained only for:
- The duration necessary to fulfill the stated purposes
- Compliance with legal, tax, and regulatory obligations
- Resolution of disputes or enforcement of agreements
When no longer required, data is securely deleted or anonymized.
Children’s Privacy
Our services and website are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page with the revised date.
Continued use of our website or services constitutes acceptance of the updated policy.
Contact Information
For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us through the contact details provided on this website.